Why are my Beauty Points frozen?

If you see that Beauty Points were not added, this is not necessarily an error.The quantity of Beauty Points you can have is related to your...

How to restore my progress?

If your game was previously linked to Google (for Android devices), Apple ID (for iOS devices) or Facebook (both iOS and Android), it is eas...

Why I can’t visit a zoo?

There may be several reasons why you may not be able to visit other zoos:To visit other players zoos make sure you have the last update of t...

Where can I get butterflies and dragonflies?

When you are visiting other players' Zoos, you will see butterflies and dragonflies.Tap on them to receive Zoo-money, experience and sometim...

How to complete Penny's mision

Hello player!You have completed Penny's mission:Remember to claim your rewards when you return to your zoo.